James/Kilmer Work Order Form

MAINTENANCE SERVICE WORK ORDER REQUEST FORM

This maintenance service work order request form is designed for non-emergency situations. Please fill in the online form and submit it for action. Forms may be submitted 24/7 (24 hours a day/seven days a week). You should receive a reply NLT (Not Later Than) one business day following your submission (weekends and holidays excluded). If you are not contacted please call the management office. Use of this form does not replace your option to contact the office to place your work order.

Name Unit Number

Contact Method Options desired (Select all that apply)

Just show up Phone E-mail Other

Best time for the office or maintenance to call you to discuss any issues:

ELECTRICAL Electric Service Requested: Not sure, please contact me

Check all that apply:
Appliance Lights Outlets Stove Switch Other

Power out

HARDWARE

Hardware service requested: Not sure, please contact me

Hardware

HVAC (Heating, Ventilation, AirConditioning)

HVAC service requested: Not sure, please contact me

Check all that apply:

HVAC Systems:
No Heat No Cold Leaks Noise Replace Filters Replace Tabs Vent Grid

PLUMBING Plumbing service requested: service requested: Not sure, please contact me

Note: Maintenance may not work on plumbing fixtures that are not original equipment. If in doubt, please provide any additional comments below. Maintenance will discuss any issues before servicing.

Plumbing Noise

Plumbing: Leaks from CEILING

Leaks in my Unit

Clogs

OTHER SERVICE REQUESTED: Please contact me

Charges are based on work time and materials used. In certain instances, a flat rate is charged (ask the management office for details).

The pro-rated hourly fee is $40 (minimum half-hour charge of $20 and $10 for each additional 15 minute increment). Parts are billed at actual cost, plus 10 percent.

For heating/ventilation/air conditioning (HVAC) units, maintenance charges for standard parts are:
Filters - $5 each
Antibiotic tablets - $6 each
Plastic vent grids - $2 each

There is a work charge if you ask maintenance to install these HVAC items.

Payment can be made directly at the management office, or charged to your monthly assessment.

I will pay direct to the Management Office

Charge to my Unit Assessment

I will contact the management office to discuss payment

NOTE: A valid email address is required to insure delivery. This verification process only insures that standard email formats are used. YOU must insure the correct email address is entered, and verified.

Email Address (REQUIRED): Please enter your email address:

Email Address (REQUIRED): Please VERIFY your EMAIL address: